Guest Registration in the EU: A Guide for Hotels and Accommodations
Guest registration is a standard requirement across the European Union for hotels and short-term accommodation providers. It ensures guest identification and compliance with local regulations, which often vary slightly by country. With new digital systems emerging, managing guest information has become simpler and more secure. SUITEe is designed to help hospitality providers across the EU stay compliant and efficient with guest registration.
Key Legal Requirements Across the EU
While each EU country has specific registration regulations, certain elements are common across the region:
Digital Guest Registration Systems: Many EU countries now permit or encourage digital registration, allowing guests to provide their data before arrival or through a self-check-in process. This digital shift reduces physical paperwork and expedites guest onboarding. SUITEe offers a fully digital solution that complies with EU data protection laws, simplifying the guest registration process.
Required Guest Data: Generally, accommodations must collect and securely store specific guest information, including:
- Full name and contact information
- Date and place of birth
- Nationality and identification number (for non-EU guests)
This information must be stored in compliance with GDPR and local regulations, which usually require keeping data for a minimum of one year. SUITEe automates data collection and retention to meet these regulatory standards across different EU countries.
Tourism Taxes and Local Fees: Many EU countries require hotels to collect tourist taxes, commonly referred to as city or tourism taxes. These taxes vary by location and are typically added to the guest’s final bill. SUITEe streamlines this process by automating tax calculation and reporting to ensure compliance with local laws.
Benefits of Digital Guest Registration
Digitizing guest registration is advantageous for hotels and guests alike:
Improved Efficiency: By integrating digital registration into the check-in process, guests can register remotely or upon arrival with minimal wait times. Digital systems like SUITEe facilitate smoother guest experiences and save staff time.
Enhanced Data Security and Compliance: Digital platforms reduce the risk of data duplication and ensure that guest information is managed according to GDPR and local data protection standards. SUITEe provides secure storage and management, keeping data accessible only to authorized personnel and for the legally required duration.
Conclusion
Guest registration standards across the EU are evolving to embrace digital solutions that enhance both guest experience and regulatory compliance. Using a digital registration platform like SUITEe allows hotels to meet EU-wide requirements efficiently, from secure data management to automated tax handling.
The problems from yesterday
Staff shortage
Inconvenience due to staff shortages in small towns and rural areas.
Time-consuming check-in/out
Long waiting times at check-in and check-out, which inconvenience both your guests and your staff.
24/7 service almost impossible
Hotel staff available around the clock to ensure late arrivals and early departures is difficult to find.
Bureaucratic guest regitsration
Tedious administration of documents and copies of IDs to fulfill the registration certificate requirements.
Expensive check-in-machines
High initial investment and ongoing maintenance costs associated with conventional check-in machines.
Our solution for today
SUITEe is the answer to complex problems. With our comprehensive range of data-based options and a user-friendly platform, we simplify complex processes in no time at all.
SUITEe combines numerous options in a user-friendly interface – everything you need is just a click away. Time savings and security included.
Save time
Save up to 15 minutes per guest with our automated document verification. This not only reduces staff costs, but also provides your guests with a simple and convenient solution for their arrival.
Global accessibility
Our multilingual offering recognizes ID cards from all over the world. SUITEe offers flexibility for check-in via the app or browser.
Eco-friendliness
Digital processes allow you to reduce paper consumption and waste and at the same time contribute to environmental friendliness.
Data security
Our renowned partners guarantee the security and protection of all data.
Staff efficiency
With SUITEe you can assign your staff in a more efficient way, while our system takes care of the guest data.
Regular app updates
Our software receives regular updates to make user-friendliness, technological advances and trends constantly available to you.
Schneller, einfacher und sicherer Check-in mit SUITEe
Häufig gestellte Fragen
Der Self Check-In mit SUITEe ermöglicht es Ihnen, sich schnell und bequem in Ihrem Hotel einzuchecken, ohne die Notwendigkeit von langwierigen Anmeldeformularen und unnötigen Wartezeiten.
Mit SUITEe ist der Self Check-In einfach. Verwenden Sie die App oder den Check-In-Code, um sich in Ihrem Hotel anzumelden und Ihr Zimmer zu betreten.
Ja, SUITEe bietet eine benutzerfreundliche App, die Ihnen den Self Check-In erleichtert. Laden Sie die App herunter, um den Prozess zu starten.
Ihre Sicherheit hat für uns höchste Priorität. Mit SUITEe sind Ihre Daten sicher und geschützt. Wir verwenden renommierte Partner, um Ihre persönlichen Informationen zu sichern.
Ja, unser Support-Team steht Ihnen zur Verfügung, um Ihnen bei eventuellen Problemen oder Fragen zu helfen.
Die One-Stop-Lösung für jede Situation!
Wir glauben an Inklusion und Vielfalt. Ob Ihre Gäste Digitalnomaden oder keine Freunde von moderner Technologie sind – wir haben die maßgeschneiderte Lösung für Sie. Bei SUITEe sehen wir es als unsere Mission, die Bedürfnisse und Wünsche von allen gerecht zu werden. Dadurch garantieren wir, dass jeder Hotelbesuch noch einfacher und angenehmer wird – von der Buchung bis hin zum Check-Out.
